Loading...
Loading...
Menu

FAQ

FREQUENTLY ASKED QUESTIONS
Home / FAQ
Frequently asked questions for C-Tribe Festival

When is C-Tribe Festival?

C-Tribe Innovation + Fashion Festival takes place on from November 14th to 17th, 2018.

C-Tribe Innovation + Music Festival takes place on July 24th to 28th, 2019.

Join our mailing list to unlock all updates.


You haven’t answered my question!

Sorry about that! Please email us at us@cappsuletribe.com and we’ll get back to you as soon as possible.


Refunds on Tickets

Refunds or exchanges are not allowed after a ticket is purchased. However, refunds can be issued on a case by case basis by C-Tribe staff, who retain the exclusive right of determining the validity of refund claims, and subsequent issuance or refusal.


Name on Ticket

The name on the ticket simply reflects the name under which the ticket was reserved. C-Tribe reserves the right to ask for identification in relation to tickets, but this should only be necessary if there is a discrepancy with the tickets and we need to clear up any suspected fraudulent activity. Please note that WHEN YOU BUY A C-TRIBE TICKET, one wristband is issued for the entire festival and cannot be used by another person.


Children/Youth Tickets

Every agenda item BUT the Speaker Series is an 18+ event.

Children six (6) years old and under are admitted free when accompanied by a ticketed adult and youth ages 7 to 17 will be offered discounted pricing There is no limit to the number of kids per adult; however, free admissions are at the discretion of gate management, so please use sound judgment.


Service Animals

Individuals with disabilities shall be permitted to be accompanied by their service animals in all accessible areas of the festival site. The work or tasks performed by a service animal must be directly related to the individual’s disability.


What is accessibility like?

Working with our community partners, we make every effort to make C-Tribe accessible. We invite guests with special needs to us@cappsuletribe.com in advance for any specific questions or concerns.


What is security like?

Safety for C-Tribe attendees is our first and foremost priority. Police, EMS, and private security teams will be on hand for multiple days preceding the concert, during the concert, and afterward.

All guests are required to have the corresponding credentials (i.e. wristbands, lanyards, and/or identification) to enter the site. Security and C-Tribe staff retain the exclusive right of revoking these credentials for any reason, whatsoever.

Shenanigans and light-hearted kerfuffles are tolerated — as long as you include us in the fun. Otherwise, NO!


Where can I claim lost items?

We have a Slack channel where there is a thread for lost items.

Unaccounted for items or abandoned items (bags, clothing, etc.) will be available for pick-up at our operations’ tent until MIDNIGHT on Saturday evening. If you’re back home, and that awful sinking “oh no — my phone is missing” feeling, just email us at us@cappsuletribe.com and we’ll do everything we can to help.


Will there be entry and exit privileges?

No. Re-entry is strictly prohibited. We’re sorry — but safety is our first priority. And plus, we have everything you need for a comfortable and awesome experience: food trucks, beverage stands, lounge areas, interactive activities, art installations, phone charging stations, and more.

[vc_row overlay_style=”bg-dark-alfa-70″ background=”4615″][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_single_image image=”25″ alignment=”center”][vc_custom_heading text=”CONTACT US” font_container=”tag:p|text_align:center|color:%23ffffff”][vc_custom_heading text=”ABOUT C-TRIBE” font_container=”tag:p|text_align:center|color:%23ffffff” link=”url:http%3A%2F%2Fwww.cappsuletribe.com%2Fabout%2F|||”][vc_custom_heading text=”FAQs” font_container=”tag:p|text_align:center|color:%23ffffff” link=”url:http%3A%2F%2Fwww.cappsuletribe.com%2Ffaq%2F|||”][vc_custom_heading text=”VOLUNTEER” font_container=”tag:p|text_align:center|color:%23ffffff” link=”url:http%3A%2F%2Fwww.cappsuletribe.com%2Fvolunteeropportunities%2F|||”][vc_custom_heading text=”APPLY TO SPEAK” font_container=”tag:p|text_align:center|color:%23ffffff” link=”url:http%3A%2F%2Fwww.cappsuletribe.com%2Fapplytospeak%2F|||”][vc_custom_heading text=”DIVERSITY TICKETS” font_container=”tag:p|text_align:center|color:%23ffffff” link=”url:http%3A%2F%2Fwww.cappsuletribe.com%2Fdiversity%2F|||”][vc_custom_heading text=”BECOME A PARTNER” font_container=”tag:p|text_align:center|color:%23ffffff” link=”url:http%3A%2F%2Fwww.cappsuletribe.com%2Fsponsorshipopportunities%2F|||”][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row]